| About
Us |
|
| Making
A Purchase |
Making
a purchase could not be easier. Just browse our Catalog,
and click on any items that you wish to buy and put
them into the shopping cart. After you have finished
your selection, click on "Checkout" and you will be
asked for a few details that we need to be able to
satisfy the order. We accept credit card payment.
We accept Visa, Visa Delta, Mastercard, Meastro, Solo and Switch.
All prices include VAT. |
| Cancellation
Rights |
You
have 7 days from receipt of goods to cancel your order
without reason (Consumer Protection (Distance Selling)
Regulations 2000) You will be responsible for the
cost of return and safe return of any product purchased
after which a refund of the purchase price will be
made in full, unless the goods have been mis-used,
opened, or are in a condition that warrants the product
non-saleable. |
| Complaints |
In
the event that you need to make a complaint about
our service and/or product/s, just make contact with
us in anyway convenient to you. We will acknowledge
your complaint within 48 hours and you will be appointed
a specific contact who will follow your complaint
through to its conclusion. Our standard guarantees
apply to complaints and our internal policies do not
affect your statutory rights as a consumer. |
| Shipping, Handling & Delivery |
Please check our Delivery Page for our full shipping, handling and delivery info.
|
| Back
Orders |
If
your item is not in stock, we will back order for
you. You will always be emailed with the option to
cancel your order if you would rather not wait. |
| Credit
Card Security |
We
use an 128-bit SSL encryption system to ensure transmission
of sensitive information such as credit card numbers
is total secure. Please see our specific page on Credit
Card security for more details of this. You can go
directly there be clicking on this
link. |
| Guarantee |
We
guarantee your satisfaction. All products are fully
guaranteed against defects on a replacement or refund
basis. |
| Reaching
Us |
|
| Privacy
Policy |
|
| Statutory
Rights |
The
above does not affect your statutory rights as a consumer. |